Last updated: 5 October 2026
Information We Collect
We may collect personal information that you voluntarily provide when you submit an enquiry, request information about a property, subscribe to updates or contact our team. This may include your name, email address, telephone number and travel or property preferences.
We may also collect non-personal technical information such as browser type, device information, approximate location and usage data when you interact with the website.
How We Use Your Information
We use submitted information to respond to enquiries, provide requested services, communicate about properties, improve the website and maintain the security of our services.
Where required by law, marketing communications will only be sent with your consent. You may unsubscribe from these communications at any time.
Cookies and Analytics
The website may use cookies and similar technologies to remember preferences, understand website usage and improve your browsing experience. You can control or disable cookies through your browser settings, although some website features may not function correctly.
How We Protect Your Data
We use reasonable administrative and technical safeguards to protect personal information against unauthorised access, alteration, disclosure or destruction. No online transmission or storage system can be guaranteed to be completely secure.
Sharing Personal Information
We do not sell or rent personal information. Information may be shared with trusted service providers when necessary to respond to your request, operate the website or deliver an agreed service. These providers are expected to handle information securely and only for the intended purpose.
Information may also be disclosed where required by applicable law or a valid request from a public authority.
Your Rights
Depending on applicable data-protection law, you may request access to, correction of or deletion of your personal information. You may also object to certain processing or withdraw consent where processing is based on consent.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the content, security or privacy practices of external websites and recommend reviewing their policies separately.
Policy Updates
We may update this Privacy Policy periodically. Any changes will be published on this page together with the revised update date.
Questions about this policy?
Contact Gstaad Chalets at ira@smilinghouse.ch or call +41 79 489 70 21.
